← All Case Studies
GLOBAL PROGRAM GOVERNANCE

Running a $25M Global Program Across 70 Projects

This program covered 70 projects, four vendor operations and more than 400 vendor resources. I owned the end-to-end financial management and helped run the operating cadence around vendors, reviews, OKRs, risk and program improvement.

$25M Global program
70 Projects
400+ Vendor resources
CONTEXT

The work combined finance, operations and program management every day.

With 70 projects and four vendor operations, the financial picture could not be separated from the operational one. Forecasts, purchase orders, run rates, invoicing and accruals all depended on what was happening across the program.

The role also included recurring business reviews, vendor coordination, access and compliance work, process improvement and management reporting.

THE CHALLENGE

The program needed consistency without creating a heavy central process.

01

End-to-end financial control

Forecasting, budgeting, fund allocation, POs, run rates, invoicing and accruals all needed to reconcile across the program.

02

Seventy projects

Individual projects had their own work, but leadership still needed a program-level view of performance and issues.

03

Four vendor operations

Different vendor teams had to work within common financial, workforce, compliance and reporting expectations.

04

Regular management attention

The program needed a dependable weekly, monthly and quarterly rhythm so OKRs, performance and risks stayed visible.

MY ROLE

I owned the financial backbone and helped keep the operating model connected.

As Program Manager, I was responsible for the program financials and also worked across vendor operations, business reviews, process improvements, access governance and reporting. That gave me a broad view of how decisions in one area affected the others.

Program Governance Budgeting & Forecasting Vendor Operations Business Reviews OKRs Process Improvement
WHAT I DID

Build one operating rhythm around the work instead of managing every stream separately.

01

Owned the program financial cycle

Managed forecasting, budgeting, POs, fund allocation, run rates, invoicing and accruals across the $25M program.

02

Ran recurring business reviews

Orchestrated weekly, monthly and quarterly reviews and OKR tracking across operational, financial and project performance.

03

Connected vendor operations to program governance

Worked across four vendor operations so workforce, finance, access and delivery issues could be managed in the same program context.

04

Improved the machinery behind the program

Supported automation, playbook development and internal tool improvements to reduce manual work and make practices more repeatable.

RISKS & TRADE-OFFS

The main risk was fragmentation — one program behaving like several unrelated operations.

Area How I approached it
Financial mismatch

Forecast, run-rate, invoice and accrual management kept the financial picture current and reconcilable.

Vendor inconsistency

Common review and governance expectations gave the four vendor operations a shared program rhythm.

Access & compliance

Worked with Risk teams on secure and compliant access management across vendor operations.

Process variation

Playbooks and process improvements helped reduce reliance on local ways of working.

Slow escalation

Recurring business reviews created a regular point to surface issues and ask for decisions.

WORKING WITH STAKEHOLDERS

The role involved people who cared about very different things — and all of them were right.

Finance needed control, vendors needed workable processes, project teams needed delivery support and risk stakeholders needed compliance. Program management meant keeping those requirements visible without letting one of them dominate the whole operating model.

Program Leadership Finance Risk Project Teams 4 Vendor Operations
RESULTS

The program operated with end-to-end financial governance and a consistent management cadence.

$25M Program
70 Projects
4 Vendor operations
400+ Vendor resources
End-to-End Financial Control Weekly/Monthly/Quarterly Reviews Vendor Alignment OKR Tracking More Repeatable Operations
WHAT I TOOK FROM IT
The lesson for me was that large programs are easier to run when finance, operations and governance use the same rhythm. Separate meetings and separate numbers create separate versions of the program.

Some operational detail and internal terminology have been generalised to respect organisational confidentiality.